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WordPress Fixes & Customisation

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There's nothing more frustrating than when something goes wrong or not as expected. If you get stuck with your WordPress site, give our experts a shout. They're here to help and can quickly get you back on track.

Concerned your site may have been hacked?

Not sure how to get your photo gallery set up just right?

Need assistance with one of our WordPress plugins?

What kind of tasks can our WordPress experts do for you? A lot, as it turns out. 

Theme Maintenance

Every WordPress theme needs maintenance, and who wants to deal with that? Let our experts handle it for you.

Theme Maintenance

Make sure your site looks great. Select from any of the categories below. Each bullet represents one credit.

Install, change or update a theme
  • Install and activate one custom theme, purchased theme or theme from the WordPress catalog
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard-If none are specified, we will update the currently active theme
  • Manually update one theme-Example: A specific version provided to us by uploading it to the hosting account
Troubleshoot and fix theme errors
  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error
Create and activate a child theme
  • Create and activate a child theme.
Customize a theme
  • Modify one of the following for a theme:-Header -Sidebar -CSS -Background -Menu
(Each modification along with one revision will consume one credit.)

WordPress Development

Every WordPress theme needs maintenance, and who wants to deal with that? Let our experts handle it for you.

WordPress Development

Get your site’s backend squared away right. Select from any of the categories below. Each bullet represents one credit.

Install a comment system
  • Install the Disqus comment system plugin
  • Instructions provided to import comments from standard WordPress system
Install, activate or update a Plugin
  • Install and activate one custom plugin, purchased plugin or plugin from the WordPress catalog
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard -You must specify which plugin(s) to update.
  • Manually update one plugin -Example: A specific version provided to us by uploading it to the hosting account
Troubleshoot and fix WordPress plugin issues
  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin related error.
Config file changes
  • Enable a specified PHP module installed on the Hosting (up to 5)
  • Modify the value of a PHP setting (up to 5)
  • Enable or disable debug mode
  • Disable wp_cache
  • Generate WordPress configuration file Authentication Keys
  • Remove the FTP prompt when installing or updating a plugin
Troubleshoot and fix a contact form issue A php.ini, web.config, or .htaccess will be edited or created based on the request.

Database Management

Permalinks, MySQL optimization and fixing connection strings. Sounds like fun, right? Nope. But we can do it for you.

Database management

Ensure that your database is working smoothly. Select from any of the categories below. Each bullet represents one credit.

Database find & replace
  • Update up to five domain, data or table prefixes in a WordPress database -"Data" Example: Change company name from ABC to XYZ across all pages and posts
Fix WordPress database connection strings
  • Update database connection information in WordPress configuration
Update, activate, or reset WordPress permalinks
  • Update WordPress permalinks to any of the predefined styles or a custom style
  • Diagnose and attempt to fix any permalink-related errors -If necessary, create configuration file
Import or export WordPress database
  • Import one WordPress database from a backup to the specified database -Example: .sql file
  • Export one WordPress database and place the file into the hosting account
Optimize WordPress database
  • Optimize WordPress database by removing gaps in the data

Website Evaluation

Getting your site indexed on Google and optimizing your page can be confusing. Fortunately, our experts can take care of it.

Website Evaluation

Make sure your website is working well. Select from any of the categories below. Each bullet represents one task.

Check Google indexing
  • Confirm WordPress is not blocking search engines from crawling one site
  • Evaluate and report on the following: -URL Canonicalization -Appropriate title pixel length -Appropriate description length test -Linked to a Google+ Brand Page -Sitemap -Robots.txt file -Home page image descriptions
Evaluate page optimization
  • Evaluate and report on the following -Website load time -Plugins -Site size -External Scripts
  • Provide recommendations based on the report

Administrative Updates

Let us handle the boring stuff, like optimizing your images and setting up redirects. That way you can focus on the fun things.

Administrative Updates

We can do the admin work you don’t want to do. Select from any of the categories below. Each bullet represents one credit.

Optimise Images
  • Reduce the load time of a site by reducing the size of images without affecting their quality
Add a favicon
  • Add a Favicon using the provided image
  • Convert image to proper format
Set up WordPress redirects
  • Configure up to five redirects-Note: You must specify which redirect(s) are needed
Preventing WordPress comment spam
  • Install comment spam prevention plugin. If you do not have one in mind, we will install Akismet
  • Modify discussion settings
  • Examples:-Add requested items to comment blacklist -Disable comments for the entire site -Disable trackbacks for the entire site -Disable comments on old posts -Limit number of links in comments -Remove all comments, either active or pending, upon request -Disable comments or trackback on individual pages (up to five) -Disable external comment requests
Miscellaneous
  • Install or Update IonCube loader
  • Unzip a zip file
  • Move or copy a WordPress site to another folder
  • Troubleshoot and fix login issues
  • Troubleshoot and fix image issues
  • Troubleshoot and fix media upload issues

WordPress Core

Having problems with your WordPress installation or other core issues? Let our WordPress developers take care of it for you.

WordPress Core

Ensure that your WordPress install is done the right way. Select from any of the categories below. Each bullet represents one credit.

  • Install WordPress
  • Troubleshoot and fix WordPress core file errors
  • Update WordPress to a new version
  • Troubleshoot and fix the White Screen of Death
  • Troubleshoot and fix a 500 Internal Server Error
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