Pay Monthly Website Mainteance

This is a pay monthly service with no minimum contract. You just pay each month for as long as you need the website.

There’s No minimum contract & No additional setup costs.

Pay monthly website care from as little a £39 per month. Choose a plan & signup online..

What’s Included?

What Does The Monthly Plan Include?

We put our heart and soul into every website project we build & our promise to every client is that, as well as making an incredible website, we’ll make the process stress free.

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Unlimited Amendments

We’ll be here to update your content in response to the developments inside your business and we’ll be available to do this when ever you need us.

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Daily Security Monitoring

We’ll be monitoring your website’s security every day. We’ll know if somebody is trying to gain access to your website or if any file changes have been made to your files.

We’ll then be able to respond quickly to prevent any problems and keep your website safe.

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Monthly Manual Updates

As part of our package we’ll be logging into your website every monthly to ensure that all of your software is updated.

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Site Speed Optimisation

We’ll install and configure the best caching plugin in its class. The plugin will handle your website’s caching, HTML – CSS & JS minification and lazy load your images making your WordPress website load significantly faster.

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Google Tools Setup

So you can get racked fast & we get notified if Google ever has an issue viewing your site.

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Annual Website Review

So that every year you can make informed decisions about what to change, add or remove from your website.

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Automatic Off-Site Backups

If the worst happens and your website becomes broken or inaccessible, we’ll be able to quickly reinstall it.

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UK Based Support

So you can speak to our dedicated support team in the UK, whenever you have a question or need help with your website.

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Monthly Analytics Report

By integrating analytics to your website we’ll be able to send you a customised report every month letting you know how your website is performing and which areas can be improved.

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Single Point of Contact

Making it really easy to communicate with us.

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.co.uk Domain Name

We handle the registration and management of your website address for you.

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Included Domain Name Renewal

So you don’t have to worry about your domain ever expiring.

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UK Managed Hosting

Which means that your website is safe, secure, fast and complies with data protection regulations.

Monthly Prices

Pay Monthly Pricing

Choose a flexible payment option to suit you! Ideal for startup’s & small to medium sized businesses.

STANDARD RED CARE

£39

PER MONTH

  • One monthly website task or fix
  • 24/7 ticket & live chat.
  • Initial site audit, migration and optimisation
  • Constant engineer monitoring
  • Pro-active software updates
  • Pro-active theme & plugin updates
  • Managed Web Hosting (optional)
  • Ongoing malware protection & cleanup
  • Monthly managed backups
  • Pay monthly or yearly (save 10%)
  • No ongoing commitment

UNLIMITED RED CARE

£79

PER MONTH

  • Unlimited website task 
  • 24/7 ticket, live chat & phone support.
  • Initial site audit, migration & optimisation
  • Constant engineer monitoring
  • Pro-active software updates
  • Pro-active theme & plugin updates
  • Managed Web Hosting (optional)
  • Ongoing malware protection & cleanup
  • Monthly managed backups
  • Pay monthly or yearly (save 20%)
  • No ongoing commitment

RED SITE CARE

One-Off Tasks

If anything on your WordPress site is broken and not working the way it should, this service will fix it for you.

Our team are ready and waiting to get your WordPress issue fixed.

This service will cover any single WordPress general support issue.

Troubleshoot & Fix a 500 internal server error

This service includes:

  • Troubleshoot and fix a WordPress site that resolves to a 500 Internal Server Error
Troubleshoot & Fix the White Screen of Death

​​This service includes:

  • Troubleshoot and fix a WordPress site that resolves to a blank white page
Troubleshoot & Fix WordPress core file errors

This service includes:

  • Troubleshoot issues related to the WordPress Core files
  • Fix Core file issues. Examples:
    • Correct failed WordPress version updates
    • Replace WordPress core files
Troubleshoot & Fix a media upload error

​This service includes:

  • Diagnose and fix errors when uploading media within WordPress Dashboard
  • Diagnose and fix issues preventing media from properly displaying in the WordPress library
Troubleshoot & Fix WordPress image issues

This service includes:

  • Troubleshoot and fix issues preventing images and thumbnails from properly displaying
  • The missing images must be provided, or already be uploaded on the hosting account
Troubleshoot & Fix a contact form errors

This service includes:

  • Troubleshoot and fix issues for 1 contact form
  • Configure the proper mail settings in a contact form
  • Ensure the proper short code has been placed on your contact page
Troubleshoot & Fix WordPress plugin errors

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error.
Troubleshoot & Fix theme errors in WordPress

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error
Update WordPress to a new version

This service includes:

  • Update WordPress to the latest available stable version
    • This service cannot be performed on Managed WordPress hosting
Update, activate, or reset WordPress permalinks

Choose 1 of the following:

  • Update WordPress permalinks to any of the predefined styles or a custom style
  • Diagnose and attempt to fix any permalinks related errors, such as a 404 ‘Page not found’ error.

A web.config or .htaccess file will be edited or created based on the request.

Install WordPress

This service includes:

  • Installing the latest version of WordPress to a designated domain and folder on a hosting account or server with a control panel.
Install or update ionCube Loader

Choose 1 of the following tasks:

  • Install IonCube for 1 hosting account
  • Update IonCube for 1 hosting account
Install, change, or update a theme in WordPress

Request 1 of the following tasks:

  • Install and activate 1 theme from the WordPress catalog
  • Install and activate 1 custom theme
  • Install and activate 1 purchased theme
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard
    • If none are specified, we will update the currently active theme
  • Manually update 1 theme
    • Example: A specific version provided to us by uploading it to the hosting account
  • Remove unwanted themes
Install, activate or update a plugin

Choose 1 of the following tasks:

  • Install and activate 1 plugin from the WordPress catalog
  • Install and activate 1 custom plugin
  • Install and activate 1 purchased plugin
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard
    • You must specify which plugin(s) to update.
  • Manually update 1 plugin
    • Example: A specific version provided to us by uploading it to the hosting account
  • Remove unwanted plugins
Improve WordPress security

Choose 1 of the following tasks:

  • Install and setup the Sucuri plugin, and configure the following:
    • Automatically update WordPress to the latest version
    • Make the WordPress version private
    • Remove WordPress readme file
    • Limit login attempts
    • Disable theme and plugin editing in WordPress
    • Block PHP files in wp-content, wp-includes, and uploads directories
  • Disable directory indexing and remote posting
    • Disable directory browsing
    • Disable xml-rpc
Setup Google Analytics

This service includes:

  • Link a Google Analytics to a WordPress site.
Unable to log in to WordPress

This service includes:

  • Troubleshoot issues preventing a login to the WP Admin dashboard
  • Fix login issues. Examples:
    • Update a user’s email address, so a password reset is possible
    • Correct an admin user’s privileges
    • Create a new Admin user
    • Reset failed login attempts
    • Disable plugins preventing login
    • Remove unwanted users
    • Replace missing wp_users database table
Change the domain in WordPress

This service includes:

  • Update the domain in WordPress
  • Search/Replace of old domain with new domain to ensure functionality
Unzipping a zip file

This service includes:

  • Unzip a .zip file to a specified folder on the hosting account
Preventing WordPress comment spam

Choose 1 of the following tasks:

  • Install comment spam prevention plugin.
    • Add a CAPTCHA
    • If you do not have one in mind we will install Akismet
  • Modify discussion settings
    • Examples:
      • Add requested items to comment blacklist
      • Disable comments for the entire site
      • Disable trackbacks for the entire site
      • Disable comments on old posts
      • Limit number of links in comments
  • Remove all comments, either active or pending upon request
  • Disable comments or trackback on individual pages (up to 5)
  • Disable external comment requests
Remove bulk comments

Choose one of the following:

  • Remove all comments
  • Remove all comments from a specific user
  • Remove all comments by unregistered users
  • Remove all comments before a certain date
Install a comment system

This services includes:

  • Install the Disqus comment system plugin, or your preferred plugin
  • Instructions provided to import comments from standard WordPress system
Setup WordPress redirects

Choose 1 of the following tasks:

  • Redirect from HTTP to HTTPS
  • Custom Redirect(s)
    • You must specify which redirect(s) are needed (up to 5)
Add a favicon

​This service includes:

  • Add a Favicon using the provided image
  • Convert image to proper format
Optimise images

This service includes:

  • Reduce the load time of a site by reducing the size of images without affecting their quality

Optimise WordPress database

This service includes:

  • Optimise a WordPress database by removing gaps in the data to reduce its size and potentially speed up the site
Import or export WordPress database

Choose 1 of the following:

  • Import 1 WordPress database from a backup (.sql file) to the specified database
  • Export 1 WordPress database, and place the file into the hosting account
Fix WordPress database connection strings

This service includes:

  • Update database connection information in WordPress configuration
    • Reconnect a WordPress database and files
Database find & replace

This service includes:

  • Update up to 5 of the following for a WordPress site:
    • Domain
    • Database table prefixes
    • Replace other information
      • “Information” Example: Update the company name, phone number, etc, across all pages and posts
Customise a theme in WordPress

This service includes:

Each modification along with 1 revision will consume 1 credit.

  • Fix text formatting/alignment
  • Update text (phone number, address, company name, etc)
  • Swap images
  • Add plugin shortcode or google analytics tracking ID to a page
  • Modify 1 of the following for a theme:
    • Header
    • Sidebar
    • CSS
    • Background
    • Menu
Create & Activate a child theme in WordPress

This service includes:

  • Create and activate a child theme
WordPress config file changes

Choose 1 of the following tasks:

  • Enable a specified PHP module installed on the Hosting (up to 5)
  • Modify the value of a PHP setting (up to 5)
    • Change upload limit for a WordPress site (PHP setting)
    • Change memory limits to reduce timeouts (PHP setting)
  • Enable or disable debug mode
  • Disable wp_cache
  • Generate WordPress configuration file Authentication Keys
  • Remove the FTP prompt when installing or updating a plugin

A php.ini, web.config, or .htaccess file will be edited or created based on the request.