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Red Site Care TASK Libary 

There’s nothing more frustrating than when something goes wrong or not as expected. If you get stuck with your WordPress site, get in contact with us. We’re here to help and can quickly get you back on track.

Red Site Care TASKs Explained

Application Issues

Troubleshoot & fix theme errors in WordPress
From time to time, a WordPress theme can cause an error or issue with your site. The issues may appear as a fatal, syntax, or sidebar error, a white screen, or a missing style sheet, among others. You have two options when troubleshooting and fixing theme errors on your site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error
Troubleshoot & fix theme errors in WordPress

Our support experts can perform the following services for you for a fee:

  • Diagnose and fix a theme issue.
  • Reinstall the active theme.

Do it yourself

To diagnose and troubleshoot a WordPress theme, complete the following:

ProcessDifficulty
Troubleshoot theme errors in WordPressMedium
Fix theme errors in WordPressMedium
Troubleshoot & fix WordPress plugin errors

From time to time, a WordPress plugin can cause an error or issue with your site. The issues may appear as a fatal or syntax error, or a white screen, among others. Plugin issues can also be responsible for slow sites or a hosting account over-using resources. You have two options when troubleshooting plugin issues:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error.
Troubleshoot & fix WordPress plugin errors

Our support experts can perform the following services for you for a fee:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error.
Troubleshoot & fix WordPress contact form errors

WordPress contact forms require specific settings to function properly. If you are not receiving mail from your contact form, you should always check your spam folder before proceeding to the following steps. You have two options when troubleshooting, setting up, or fixing a WordPress contact form issue:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Troubleshoot and fix issues for 1 contact form
  • Configure the proper mail settings in a contact form
  • Ensure the proper short code has been placed on your contact page
Troubleshoot & fix WordPress contact form errors with Red Site Care

Our support experts can perform the following services for you for a fee:

  • Troubleshoot and fix a broken contact form.
  • Configure the proper mail settings in a contact form.
  • Ensure the proper short code has been placed on your contact page.
Fix WordPress database connection strings

If you recently moved your WordPress site, have a database connection error, or for any other reason changed your WordPress database location, username, or password, you may need to update your connection strings. when updating connection strings, you have two options:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Update database connection information in WordPress configuration
    • Reconnect a WordPress database and files
Fix WordPress database connection strings

Our support experts can perform the following service for you for a fee:

  • Reconnect a WordPress database and files.

To Do It Yourself

To update the connection strings for WordPress yourself, see the following article.

To do it yourself, seeDifficulty
Update WordPress database connection stringsMedium
Unable to log in to WordPress

If you are unable to access your WordPress dashboard, or unable to receive a password reset email, then you may need to take additional steps to gain access. You have two options for regaining access to your WordPress account:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Troubleshoot issues preventing a login to the WP Admin dashboard
  • Fix login issues. Examples:
    • Update a user’s email address, so a password reset is possible
    • Correct an admin user’s privileges
    • Create a new Admin user
    • Reset failed login attempts
    • Disable plugins preventing login
    • Remove unwanted users
    • Replace missing wp_users database table
Unable to log in to WordPress

Our support experts can perform the following services for you for a fee:

  • Reset your WordPress password
  • Update a user’s email address in the WordPress database
  • Create a new WordPress admin user
  • Delete old or unused users
  • Replace a missing wp_users table
Troubleshoot & fix a media upload error in WordPress

When WordPress gives an error while uploading media files, the cause is not always clear. You have two options when troubleshooting and fixing these errors on your site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Diagnose and fix errors when uploading media within WordPress Dashboard
  • Diagnose and fix issues preventing media from properly displaying in the WordPress library
Troubleshoot & fix a media upload error in WordPress

Our support experts can perform the following service for you for a fee:

  • Troubleshoot and fix a media upload error in WordPress.
Troubleshoot & fix WordPress image issues

There are a multiple reasons why images don’t display properly on your site. You have two options when troubleshooting why images are not displaying properly on your site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Troubleshoot and fix issues preventing images and thumbnails from properly displaying
  • The missing images must be provided, or already be uploaded on the hosting account
Troubleshoot & fix WordPress image issues

Our support experts can perform the following services for you for a fee:

  • Fix a broken or missing image.
  • Fix thumbnail images.
  • Fix mixed content.
  • Fix images linking to themselves.
  • Fix duplicated images on pages and posts.
Troubleshoot & fix 404 error, broken links, or redirect issues

Occasionally after a migration or a domain name change, your WordPress website could experience 404 Not Found errors for links in your site. This could also be an issue with a Home Page not found error. When resolving these errors, you have two options:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Run a scan to identify broken links.
  • Attempt to fix the root cause of broken internal links.
  • Unlink and list external broken links (if any).
Troubleshoot & fix 404 error, broken links, or redirect issues

Our support experts can perform the following services for you for a fee:

  • We will diagnose the issue and then attempt to resolve it.
  • The resolution may include fixing up to 10 individual broken internal links, all internal links with a common cause, fixing permalinks, or fixing the redirect issue.
Troubleshoot & fix WordPress core file errors

At times, WordPress core files can cause your site to display error messages. You have two options for addressing a WordPress core file error:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Troubleshoot issues related to the WordPress Core files
  • Fix Core file issues. Examples:
    • Correct failed WordPress version updates
    • Replace WordPress core files
Troubleshoot & fix WordPress core file errors

Our support experts can perform the following service for you for a fee:

  • Troubleshoot and fix a WordPress core file error. Some possible examples include:
    • An issue occurring after a recent plugin or theme update
    • ‘Cannot modify header information’ error
    • Broken or incorrect redirects
    • Fatal error
    • Issues within WP admin
Troubleshoot & fix a WordPress White Screen of Death

The WordPress White Screen of Death (WSOD) can be caused by database errors, and php errors related to themes, plugins and core files. In some cases, you may see a “The site is experiencing technical difficulties” message. You have two options when troubleshooting and fixing either issue:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Troubleshoot and fix a WordPress site that resolves to a blank white page
Troubleshoot & fix a WordPress White Screen of Death

Our support experts can perform the following services for you for a fee:

  • Troubleshoot and fix an error being generated by your WordPress theme
  • Troubleshoot and fix an error being generated by a WordPress plugin
  • Troubleshoot and fix an error being generated by a WordPress core file
Troubleshoot & fix a WordPress internal server error

From time to time a plugin, theme, or scripting issue can cause a 500 internal server error on your WordPress site. You have two options when troubleshooting and fixing these errors on your site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Troubleshoot and fix a WordPress site that resolves to a 500 Internal Server Error
Troubleshoot & fix a WordPress internal server error

Our support experts can perform the following services for you for a fee:

  • Diagnose and fix an internal server error.

Appearance

Customise a theme in WordPress

There are many free and paid themes available, but to get the perfect look, you may need to make some minor changes to the appearance of your theme. You may also need some minor content updates. You have two options for modifying a theme:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

Each modification along with 1 revision will consume 1 credit.

  • Fix text formatting/alignment
  • Update text (phone number, address, company name, etc)
  • Swap images
  • Add plugin shortcode or google analytics tracking ID to a page
  • Modify 1 of the following for a theme:
    • Header
    • Sidebar
    • CSS
    • Background
    • Menu
 Customise a theme in WordPress

Our support experts can perform the following services for you for a fee::

  • Fix text formatting/alignment
  • Update text (phone number, address, company name, etc)
  • Swap images
  • Add plugin shortcode or google analytics tracking ID to a page
  • Update the position or color of the following parts of a theme:
    • Header
    • Footer
    • Sidebar
    • CSS
    • Background
    • Menu
Change a page element in WordPress

Modifying an existing page element in WordPress usually requires a plugin or manual customisation. When changing elements on your site, you have two options:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

Each modification along with 1 revision will consume 1 credit.

  • Add, remove or replace text, a picture or a link
  • Add, remove or replace social media icons
  • Add, remove or replace a newsletter opt-in
  • Add or remove an author box to the blog posts
Change a page element in WordPress

Our support experts can perform the following services for you for a fee:

  • Change or remove text, a picture or a link.
  • Change the position of a sidebar.
  • Add, remove or change social media icons to the site.
  • Add, remove or change a newsletter opt-in.
  • Add, remove or change an author box to the blog posts.
Add a favicon to your WordPress site

Favicons are small images, usually a brand or company logo, that appear on a browser tab next to the title of the page or site. They improve brand recognition by increasing your logo visibility, and helps your visitors identify which of their browser tabs belong to your site. You have two options when adding a favicon on your WordPress site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Add a Favicon using the provided image
  • Convert image to proper format
Add a favicon to your WordPress site
  • Add a Favicon using the image you provide.
  • Convert image to proper format.

Reporting

Check Google indexing

Making sure search engines can crawl your website and the information displays properly in its search results is an important part of search engine optimisation. You have two options when checking your Google indexing:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Check for and report on the following for 1 site:
    • Confirm WordPress is not blocking search engines from crawling the site
    • URL Canonicalization
    • Appropriate title pixel length
    • Appropriate description length test
    • Sitemap
    • Robots.txt file
    • Home page image descriptions
Check Google indexing

Our support experts can perform the following services for you for a fee:

  • Check for and report on the following for 1 site:
    • Confirm WordPress isn’t blocking search engines from crawling the site
    • URL Canonicalization
    • Appropriate title pixel length
    • Appropriate description length test
    • Whether there is a Sitemap
    • Whether there is a Robots.txt file
    • Home page image descriptions
    • If Google is blocking your site

Based on our findings we may suggest these follow-up services for additional credits:

  • Add image descriptions in WordPress
  • Allow indexing in WordPress
  • Allow indexing of all pages in WordPress
  • Check a site title length in WordPress
  • Create a sitemap in WordPress
  • Create page descriptions in WordPress
Performance report for WordPress

A slow website can lower page views, customer satisfaction, and even conversion rate. How fast does your WordPress site load? You have two options when evaluating your site’s performance:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Check for and report on the following:
    • Website load time
    • Number of active and inactive plugins and details about any problematic/conflicting plugins
    • Site size
    • Number of external scripts
    • PHP 7 Compatibility of plugins and themes

Whenever possible, we will recommend follow-up services to help improve performance

Performance report for WordPress

Our support experts can perform the following services for you for a fee:

  • Check for and report on the following:
    • Website load time
    • Number of active and inactive plugins, and details about any problematic/conflicting plugins
    • Site size
    • Number of external scripts
    • PHP 7 Compatibility of plugins and themes

Based on our findings we will provide recommendations and may suggest these follow-up services for additional credits:

  • Optimise images to reduce to the site’s size and load time
  • Install a plugin to reduce the number of external scripts
  • Install a caching plugin to improve load time
  • Remove unnecessary plugins
  • Troubleshoot and fix plugins causing slow load times or over-utilising hosting resources

Optimisation

Optimise WordPress database

Optimising your WordPress database tables reduces the overall size of the database, and can potentially speed up the load times of your site. You have two options for optimising your database:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Optimise a WordPress database by removing gaps in the data to reduce its size and potentially speed up the site
Optimise WordPress database

Our support experts can perform the following services for you for a fee:

  • Optimise WordPress database tables by removing gaps in the data.
Optimise images in WordPress

Optimising your images reduces the size of the images with minimal or no impact to the quality. That way your visitors get a site that looks good, but loads fast. You typically want to optimise your theme’s images, as well as any images you added to the pages and posts. You have two options when optimising images on your WordPress site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Reduce the load time of a site by reducing the size of images without affecting their quality
Optimise images in WordPress

Our support experts can perform the following service for you for a fee:

  • Optimise 50,000+ images on a single site
Preventing WordPress comment spam

Enabling comments on your WordPress site is great for interacting with your users and customers, as well as building a community. However, it can make your site a target for SPAM if proper preventative measures are not taken. In light cases, comment SPAM may just be annoying for your users. In extreme cases, it could impact the performance or even search engine ranking of your site. You have two options for reducing or removing comment spam:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following tasks:

  • Install comment spam prevention plugin.
    • Add a CAPTCHA
    • If you do not have one in mind we will install Akismet
  • Modify discussion settings
    • Examples:
      • Add requested items to comment blacklist
      • Disable comments for the entire site
      • Disable trackbacks for the entire site
      • Disable comments on old posts
      • Limit number of links in comments
  • Remove all comments, either active or pending upon request
  • Disable comments or trackback on individual pages (up to 5)
  • Disable external comment requests
Preventing WordPress comment spam

Our support experts can perform the following services for you for a fee:

  • Install a comment spam prevention plugin
  • Add a CAPTCHA
  • Modify discussion settings
    • Add requested items to comment blacklist
    • Disable comments for the entire site
    • Disable trackbacks for the entire site
    • Disable comments on old posts
    • Limit number of links in comments
  • Remove all comments, either active or pending
  • Disable comments or trackbacks on individual pages (up to 5)
  • Disable external comment requests
Remove bulk comments in WordPress

WordPress comments can take up a lot of space and slow down your site’s load time. When removing old comments in WordPress, you have two options:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose one of the following:

  • Remove all comments
  • Remove all comments from a specific user
  • Remove all comments by unregistered users
  • Remove all comments before a certain date
Remove bulk comments in WordPress

Our support experts can perform the following services for you for a fee:

  • Removing all comments past a certain date
  • Removing all comments by a single user
  • Removing all comments
  • Removing all comments by unregistered users

Maintenance

Update WordPress to a new version

WordPress needs regular updates to keep it secure and running properly. You have two options for updating WordPress:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Update WordPress to the latest available stable version
    • This service cannot be performed on Managed WordPress hosting
Update WordPress to a new version

Our support experts can perform the following service for you for a fee:

  • Update WordPress version.
Install, change or update a theme in WordPress

WordPress themes require installation, activation and updating. You have two options for installing, activating or updating a WordPress theme:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Request 1 of the following tasks:

  • Install and activate 1 theme from the WordPress catalogue
  • Install and activate 1 custom theme
  • Install and activate 1 purchased theme
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard
    • If none are specified, we will update the currently active theme
  • Manually update 1 theme
    • Example: A specific version provided to us by uploading it to the hosting account
  • Remove unwanted themes
Install, change or update a theme in WordPress

Our support experts can perform the following services for you for a fee:

  • Install and activate one custom theme, purchased theme or theme from the WordPress catalog.
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard.
    • If none are specified, we will update the currently active theme.
  • Manually update one theme.
    • Example: A specific version provided to us by uploading it to the hosting account.
Install, activate or update a plugin in WordPress

There are a multitude of free and commercial plugins available that extend and expand the functionality of WordPress. You have two options when installing, activating, or updating plugins:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following tasks:

  • Install and activate 1 plugin from the WordPress catalog
  • Install and activate 1 custom plugin
  • Install and activate 1 purchased plugin
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard
    • You must specify which plugin(s) to update.
  • Manually update 1 plugin
    • Example: A specific version provided to us by uploading it to the hosting account
  • Remove unwanted plugins
Install, activate or update a plugin in WordPress

Our support experts can perform the following services for you for a fee:

  • Install and activate one custom plugin, purchased plugin or plugin from the WordPress catalog.
  • Update any number of installed plugin(s) to the current version.
    • You must specify which plugin(s) to update.
  • Manually update one plugin.
    • Example: We will upgrade a plugin to the specific version that you provide to us by uploading it to the hosting account.
Improve WordPress security

Making your WordPress site secure is one best ways to ensure it’s safe from common malicious attacks. There are multiple ways to secure your site and some options may not work with certain plugins, themes, or hosting accounts. You have two options when securing your WordPress site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following tasks:

  • Install and setup the Sucuri plugin, and configure the following:
    • Automatically update WordPress to the latest version
    • Make the WordPress version private
    • Remove WordPress readme file
    • Limit login attempts
    • Disable theme and plugin editing in WordPress
    • Block PHP files in wp-content, wp-includes, and uploads directories
  • Disable directory indexing and remote posting
    • Disable directory browsing
    • Disable xml-rpc
Improve WordPress security

Our support experts can perform the following services for you for a fee. We will perform the services provided they will not impact your site performance, or unless specifically requested:

Performed through the Sucuri Security plug-in.
  • Verify WordPress version is up-to-date
  • Make the WordPress version private
  • Block php files in uploads, wp-content, wp-includes directories
  • Remove WordPress readme file
  • Enable DISSALLOW_FILE_EDIT in WordPress
Performed without the Sucuri Security plug-in.
  • Limit login attempts
  • Disable directory browsing
  • Disable xml-rpc

Management

Create & activate a child theme in WordPress

If you plan to make CSS changes to your WordPress theme, then you may first want to create a child theme. Changes made to a child theme will remain when your theme is updated. You have two options for creating a child theme:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Create and activate a child theme
Create & activate a child theme in WordPress

Our support experts can perform the following services for you for a fee:

  • Create a child theme for WordPress
  • Activate a theme in WordPress
Install or update ionCube Loader

WordPress themes and plugins sometimes require additional software called ionCube Loader. You have two options for installing ionCube Loader:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following tasks:

  • Install IonCube for 1 hosting account
  • Update IonCube for 1 hosting account
Install or update ionCube Loader

Our support experts can perform the following services for you for a fee:

  • Install and activate ionCube Loader.
  • Update ionCube Loader.
Setup WordPress redirects

You may need to setup a redirect if you have recently moved your WordPress site, or need to forward one URL to another for any reason. Or if you recently installed an SSL and need to force your site to HTTPS instead of HTTP. You have two options when adding a redirect on your WordPress site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following tasks:

  • Redirect from HTTP to HTTPS
  • Custom Redirect(s)
    • You must specify which redirect(s) are needed (up to 5)
Setup WordPress redirects

If you’re not sure how to set up a redirect, or do not wish to do it yourself, give us a call and one of our experts can do it for you for a fee.

  • Configure up to 5 redirects.
WordPress config file changes

Sometimes the default settings of WordPress or your hosting account won’t meet the needs of your website’s plugins or theme and you’ll want to modify them. When changing configuration files, you have two options:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following tasks:

  • Enable a specified PHP module installed on the Hosting (up to 5)
  • Modify the value of a PHP setting (up to 5)
    • Change upload limit for a WordPress site (PHP setting)
    • Change memory limits to reduce timeouts (PHP setting)
  • Enable or disable debug mode
  • Disable wp_cache
  • Generate WordPress configuration file Authentication Keys
  • Remove the FTP prompt when installing or updating a plugin

A php.ini, web.config, or .htaccess file will be edited or created based on the request.

WordPress config file changes

Our support experts can perform the following services for you for a fee:

  • Enable a specified PHP module
  • Change upload limit for a WordPress site (PHP setting)
  • Change memory limits to reduce timeouts (PHP setting)
  • Modify the value of a PHP setting
  • Enable or disable debug mode
  • Create a configuration file
    • .htaccess
    • .user.ini
    • php.ini
    • web.config
  • Disable wp_cache
  • Generate WordPress configuration file Authentication Keys
  • Remove the FTP prompt when installing or updating a plugin
Update, activate or reset WordPress permalinks

WordPress permalinks are the permanent URLs for your posts and pages. Using custom permalinks can improve search engine optimisation (SEO) and make your website’s URL more attractive for searches. Broken permalinks can also cause 404 ‘Page not found’ errors on your WordPress site. You have two options for updating, activating, or resetting permalinks, or addressing a permalink related error:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following:

  • Update WordPress permalinks to any of the predefined styles or a custom style
  • Diagnose and attempt to fix any permalinks related errors, such as a 404 ‘Page not found’ error.

A web.config or .htaccess file will be edited or created based on the request.

Update, activate or reset WordPress permalinks

Our support experts can perform the following services for you for a fee:

  • Modify WordPress permalinks to any of the predefined styles, or a custom style.
  • Diagnose and attempt to fix any permalinks related errors.
    • If necessary, create the necessary configuration file.
Import or export WordPress database

In WordPress, there are situations such as restores, backups, and migrations where you may want to import or export your MySQL database. When importing and exporting your database, you have two choices:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

Choose 1 of the following:

  • Import 1 WordPress database from a backup (.sql file) to the specified database
  • Export 1 WordPress database, and place the file into the hosting account
Import or export WordPress database

Our support experts can perform the following services for you for a fee:

  • Import 1 WordPress database from a backup to the specified database.
    • Example: backup.sql file.
  • Export 1 WordPress database, and place the file into the hosting account.
Move or Copy WordPress files to another folder

If you built a test or development WordPress site, then you may need to move it from one folder to another on your hosting account before it’s ready for visitors. You have two options for moving your WordPress site:

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Move WordPress files to another folder
    • We will update the site and home URLs to match the new location
  • We will update the site and home URLs to match the new location
    • Additional services may be required to create a functional copy of your site
Move or Copy WordPress files to another folder

Our support experts can perform the following services for you for a fee, choose one of the following:

  1. Move WordPress files to another folder:
    • We will update the site and home URLs to match the new location.
  2. Copy WordPress files to another folder:
    • We will copy all of the folders and files to a new folder. However, additional services will be required to create a functional copy of your site if you’re using a new database.
    • Our Experts will advise you on what additional services will need to be requested in order to fulfil your end goal.
Database find & replace

If you need to update your WordPress URL or have done so and are experiencing broken links or references to your old domain, you may need to do a search and replace on your database. You have two options when doing a find and replace in your database: 

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Update up to 5 of the following for a WordPress site:
    • Domain
    • Database table prefixes
    • Replace other information
      • “Information” Example: Update the company name, phone number, etc, across all pages and posts
Database find & replace

Our support experts can perform the following services for you for a fee:

  • Update up to 5 of the following for a WordPress site:
    • Domain
    • Database table prefixes
    • Replace other data
      • “Data” Example: Change company name from ABC to XYZ across all pages and posts
Change the domain in WordPress

Changing the domain on your WordPress site can be necessary if your domain or hosting configuration changes. You have two options when changing the domain in WordPress: 

  • Contact our support team and one of our experts can do it for you for a fee.
  • Do it yourself.

This service includes:

  • Update the domain in WordPress
  • Search/Replace of old domain with new domain to ensure functionality
Change the domain in WordPress

Our support experts can perform the following services for you for a fee:

  • Change the domain in WordPress
  • Perform a search and replace to update all links to use a new domain to ensure site functionality