WordPress One-Off Tasks

For help uploading text, images and making small changes to your site's design for £49!

Our team are ready and waiting to get your WordPress issue fixed for just £49!

Process

Task Process

We’ll help you update your website in 3 easy steps.

1. Contact

Tell us what can be improved or changed.

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2. Review

We will review your request and send you a quote.

3. Small Changes

Our WP specialists get to work on your website!

Process

About the Service
A support service designed to help you save time running your website.
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List of Tasks

Before we start working on your website it’s really important that we understand your requirements. As soon as you open a support ticket we’ll study your request and, if necessary, we will follow up with you for clarifications.

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Resize, Compression, Upload or Update Images

We can help you resize, compression, upload or change images on your website, slider, and gallery. To get started, simply upload the images to the support ticket on the support page.

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New Features

Interested in adding new functionality to your website? Perhaps you would like a newsletter, Instagram feed, or picture gallery? Simply tells us what’s needed and we’ll find the best way to get it done!

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Input or Update Text

We can help you upload text to your website, create new pages and update existing content. When you contact us, you can upload a Word document or Google Doc to the support ticket.

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Design Changes

Need assistance making changes to your website’s design? With a little bit of code, we can update your colors, fonts, & change the layout of your pages.

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Review
Once we have completed the tasks, a support agent will update the status of your ticket. You will be asked to review your website and suggest any further changes or improvements.

RED SITE CARE

One-Off Tasks

If anything on your WordPress site is broken and not working the way it should, this service will fix it for you.

Our team are ready and waiting to get your WordPress issue fixed.

This service will cover any single WordPress general support issue.

Troubleshoot & Fix a 500 internal server error

This service includes:

  • Troubleshoot and fix a WordPress site that resolves to a 500 Internal Server Error
Troubleshoot & Fix the White Screen of Death

​​This service includes:

  • Troubleshoot and fix a WordPress site that resolves to a blank white page
Troubleshoot & Fix WordPress core file errors

This service includes:

  • Troubleshoot issues related to the WordPress Core files
  • Fix Core file issues. Examples:
    • Correct failed WordPress version updates
    • Replace WordPress core files
Troubleshoot & Fix a media upload error

​This service includes:

  • Diagnose and fix errors when uploading media within WordPress Dashboard
  • Diagnose and fix issues preventing media from properly displaying in the WordPress library
Troubleshoot & Fix WordPress image issues

This service includes:

  • Troubleshoot and fix issues preventing images and thumbnails from properly displaying
  • The missing images must be provided, or already be uploaded on the hosting account
Troubleshoot & Fix a contact form errors

This service includes:

  • Troubleshoot and fix issues for 1 contact form
  • Configure the proper mail settings in a contact form
  • Ensure the proper short code has been placed on your contact page
Troubleshoot & Fix WordPress plugin errors

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin or widget related error.
Troubleshoot & Fix theme errors in WordPress

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error
Update WordPress to a new version

This service includes:

  • Update WordPress to the latest available stable version
    • This service cannot be performed on Managed WordPress hosting
Update, activate, or reset WordPress permalinks

Choose 1 of the following:

  • Update WordPress permalinks to any of the predefined styles or a custom style
  • Diagnose and attempt to fix any permalinks related errors, such as a 404 ‘Page not found’ error.

A web.config or .htaccess file will be edited or created based on the request.

Install WordPress

This service includes:

  • Installing the latest version of WordPress to a designated domain and folder on a hosting account or server with a control panel.
Install or update ionCube Loader

Choose 1 of the following tasks:

  • Install IonCube for 1 hosting account
  • Update IonCube for 1 hosting account
Install, change, or update a theme in WordPress

Request 1 of the following tasks:

  • Install and activate 1 theme from the WordPress catalog
  • Install and activate 1 custom theme
  • Install and activate 1 purchased theme
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard
    • If none are specified, we will update the currently active theme
  • Manually update 1 theme
    • Example: A specific version provided to us by uploading it to the hosting account
  • Remove unwanted themes
Install, activate or update a plugin

Choose 1 of the following tasks:

  • Install and activate 1 plugin from the WordPress catalog
  • Install and activate 1 custom plugin
  • Install and activate 1 purchased plugin
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard
    • You must specify which plugin(s) to update.
  • Manually update 1 plugin
    • Example: A specific version provided to us by uploading it to the hosting account
  • Remove unwanted plugins
Improve WordPress security

Choose 1 of the following tasks:

  • Install and setup the Sucuri plugin, and configure the following:
    • Automatically update WordPress to the latest version
    • Make the WordPress version private
    • Remove WordPress readme file
    • Limit login attempts
    • Disable theme and plugin editing in WordPress
    • Block PHP files in wp-content, wp-includes, and uploads directories
  • Disable directory indexing and remote posting
    • Disable directory browsing
    • Disable xml-rpc
Setup Google Analytics

This service includes:

  • Link a Google Analytics to a WordPress site.
Unable to log in to WordPress

This service includes:

  • Troubleshoot issues preventing a login to the WP Admin dashboard
  • Fix login issues. Examples:
    • Update a user’s email address, so a password reset is possible
    • Correct an admin user’s privileges
    • Create a new Admin user
    • Reset failed login attempts
    • Disable plugins preventing login
    • Remove unwanted users
    • Replace missing wp_users database table
Change the domain in WordPress

This service includes:

  • Update the domain in WordPress
  • Search/Replace of old domain with new domain to ensure functionality
Unzipping a zip file

This service includes:

  • Unzip a .zip file to a specified folder on the hosting account
Preventing WordPress comment spam

Choose 1 of the following tasks:

  • Install comment spam prevention plugin.
    • Add a CAPTCHA
    • If you do not have one in mind we will install Akismet
  • Modify discussion settings
    • Examples:
      • Add requested items to comment blacklist
      • Disable comments for the entire site
      • Disable trackbacks for the entire site
      • Disable comments on old posts
      • Limit number of links in comments
  • Remove all comments, either active or pending upon request
  • Disable comments or trackback on individual pages (up to 5)
  • Disable external comment requests
Remove bulk comments

Choose one of the following:

  • Remove all comments
  • Remove all comments from a specific user
  • Remove all comments by unregistered users
  • Remove all comments before a certain date
Install a comment system

This services includes:

  • Install the Disqus comment system plugin, or your preferred plugin
  • Instructions provided to import comments from standard WordPress system
Setup WordPress redirects

Choose 1 of the following tasks:

  • Redirect from HTTP to HTTPS
  • Custom Redirect(s)
    • You must specify which redirect(s) are needed (up to 5)
Add a favicon

​This service includes:

  • Add a Favicon using the provided image
  • Convert image to proper format
Optimise images

This service includes:

  • Reduce the load time of a site by reducing the size of images without affecting their quality

Optimise WordPress database

This service includes:

  • Optimise a WordPress database by removing gaps in the data to reduce its size and potentially speed up the site
Import or export WordPress database

Choose 1 of the following:

  • Import 1 WordPress database from a backup (.sql file) to the specified database
  • Export 1 WordPress database, and place the file into the hosting account
Fix WordPress database connection strings

This service includes:

  • Update database connection information in WordPress configuration
    • Reconnect a WordPress database and files
Database find & replace

This service includes:

  • Update up to 5 of the following for a WordPress site:
    • Domain
    • Database table prefixes
    • Replace other information
      • “Information” Example: Update the company name, phone number, etc, across all pages and posts
Customise a theme in WordPress

This service includes:

Each modification along with 1 revision will consume 1 credit.

  • Fix text formatting/alignment
  • Update text (phone number, address, company name, etc)
  • Swap images
  • Add plugin shortcode or google analytics tracking ID to a page
  • Modify 1 of the following for a theme:
    • Header
    • Sidebar
    • CSS
    • Background
    • Menu
Create & Activate a child theme in WordPress

This service includes:

  • Create and activate a child theme
WordPress config file changes

Choose 1 of the following tasks:

  • Enable a specified PHP module installed on the Hosting (up to 5)
  • Modify the value of a PHP setting (up to 5)
    • Change upload limit for a WordPress site (PHP setting)
    • Change memory limits to reduce timeouts (PHP setting)
  • Enable or disable debug mode
  • Disable wp_cache
  • Generate WordPress configuration file Authentication Keys
  • Remove the FTP prompt when installing or updating a plugin

A php.ini, web.config, or .htaccess file will be edited or created based on the request.

FAQs

Frequently Asked Questions

Got website speed problems & have a few questions? Here you can find the answers to some of your potential queries.

How long do you need to make the changes?
Once an order is processed, we normally update the website within two business days. A long list of tasks may take a little longer. If you can have an urgent request, please let us know in the support form.
How many revisions do I get?

Once we have finished working on your website, we’ll update the support ticket and ask you for your feedback. We offer 1 free revision. Additional revisions are quoted separately.

How much does it cost?

The minimum charge is £49, which covers most small and common tasks. If you have a long to-do list or a particularly difficult task, we’ll quote you accordingly.

What do you need to get started?

The first step is to contact us by placing an order. In most cases, all we need is a WordPress user account. However, for design and layout changes, we may ask you for your web hosting login details or an FTP account.

Why Us?

Why work with us?

First Class Service

We pride ourselves on providing all of our clients with “5 Stars” customer support. We always go that extra mile, leave no stone unturned!

15+ Years Experience

With years of knowledge & experience, we know how to deliver beyond expectations & satisfy all our customers needs.

Excellent Value For Money

With our monthly plans, we offer real value for money, cost-effective web design & excellent customer service are all part of the plan.

Fast Turnaround Time

We understand clients want their new websites launched on time which is why we always deliver in a timely & efficient manner.

Jargon Free Approach

We speak your language! We provide advice, assistance & support whenever you need it in as jargon free way as possible.

Proven Track Record

We have a proven track record of providing cost effective, high quality, professional and reliable pay monthly website design services.

Upfront, Fixed Pricing

We will always give you a quote up front, with a fixed price for the services that you require. There’s no nasty surprises!

Personalised Service

Our professional approach to meeting our customers needs means we always deliver a personalised service.

Dedicated Support

We are always here for our clients to offer a helping hand whenever they need any advice or support.

No Website?

Not Got A Website Yet?
No Problem!

We tailor all of our pay monthly websites to our clients. It’s no issue if you don’t already have a website. Checkout out pay monthly design plans below.